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FAQs

Basics

Category: Basics
b9host believes that in the business space, assistants need to be dedicated in order to deliver high quality. Therefore, your b9host assistants are dedicated to your account, and so while 24/7 coverage is available, it’s not our main offering. b9host, by default, is available 8 hours a day, 5 days a week. You choose the 8 hour window, and that window can be anytime, but it must be a “solid” block, i.e. no breaking up the 8 hours. Speak with us if you’d like to enquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7).
Category: Basics

While we do employ sophisticated AI to try and automate pieces of work, every piece of work we do for you is checked

Category: Basics

b9host for Business is available worldwide! Please note, Wing can only communicate with you, and with external parties in English at this time. Please contact us if you have questions specific to a particular geography or certification(s) that may be relevant to your region.

Category: Basics

Your assistants are based all over the world – they are college-educated, English is their first language, they undergo a rigorous 3 month training